Grass

In case of any problem you may contact between 9:00 AM to 5:00 PM in Working Days Only to Concernd TO/STO office.2
                      Email : egrasproblem[at]gmail.com, or Joint Director(DMC) : 0172-2711102
In case bank refuses to accept challan cash after two hours from time of generation printed on challan then please contact: for SBI Ms.Dipali Banerji 8146617615, for SBOP : Sh. Sandeep 09781672233 and for PNB : Sh. Mukesh Sekri- 0172-2706262 For IDBI Sh. Salil 0172-5059720 and Sh. Indresh 0172-5059764
Kind attention to all DDO's- Change in the procedure for paying money on Government account dated 18-12-2013
FAQ's for e-Gras system

All TO's, ATO's, DDO's and General Public members are requested to report their Queries/Observations through Helpdesk Application from 25th August, 2016 which is available on http://164.100.137.158/helpdesk or http://10.88.235.134/helpdesk . No other mode of raising issues will be allowed on emails i.e. softprobl@gmail.com and egrasproblem@gmail.com as well as on contact number's from 25th August, 2016 onwards.
In case your payment was deducted and you didn't receive receipt/challan, then click on verify payment button to verify payment.
Now you can generate e-stamp immediately after successful payment through netbanking/debit/credit card.
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