In case of any problem you may contact between 9:00 AM to 5:00 PM in Working Days Only to Concernd TO/STO office.2
Email : egrasproblem[at], or Joint Director(DMC) : 0172-2711102
In case bank refuses to accept challan cash after two hours from time of generation printed on challan then please contact:
for SBI Ms.Dipali Banerji 8146617615, for SBOP : Sh. Sandeep 09781672233 and for PNB : Sh. Mukesh Sekri- 0172-2706262
For IDBI Sh. Salil 0172-5059720 and Sh. Indresh 0172-5059764
 Kind attention to all DDO's- Change in the procedure for paying money on Government account dated 18-12-2013
FAQ's for e-Gras system
In case your payment was deducted and you didn't receive receipt/challan, then click on verify payment button to verify payment.
Now you can generate e-stamp immediately after successful payment through netbanking/debit/credit card.
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